Important Note: Every month we receive at least a couple
messages that we cannot reply to because the email bounces. Usually the email
server blocks the email because it thinks it is SPAM. When this happens, there
is no way we can reply and we can't even let you know what has happened.
If you don't receive a reply to your questions, our response has
probably bounced and we are not able to contact you If there is away you can
unblock emails from fountainware, you can retransmit your question and we can
try again. In case none of these options work, please check the "Dead Letter"
page to see if you response is there. I will post my response to blocked email
addresses there.